Please read this Privacy Policy carefully. It applies to information submitted through the Appliance Repair Master website, online service request forms, and service-related communications. This Policy is written to be understandable for customers and does not list business-specific practices that have not been confirmed on the website.
Information We Collect
Appliance Repair Master may collect information that helps us operate this website, respond to service requests, schedule appointments, communicate with customers, and provide residential and commercial appliance repair services in Metro Atlanta, Georgia. The type of information collected depends on how you use the website, what you submit through forms, and how you communicate with us.
Information You Provide to Us
When you request service, schedule an appointment, contact us, or submit a form, you may provide information such as your name, phone number, email address, service address, appliance information, preferred service details, a description of the appliance problem, photos or notes if you choose to provide them, and other information needed to respond to your request or complete service.
Information Collected Automatically
When you visit the website, certain information may be collected automatically by the website or related hosting and security technologies. This may include your IP address, browser type, device type, pages viewed, referring page, approximate location based on technical information, date and time of visit, and other general website usage information. This information helps maintain website functionality, security, and performance.
How We Use Your Information
Appliance Repair Master may use collected information to respond to inquiries, schedule service appointments, confirm appointment details, provide appliance diagnostics and repair services, communicate about service requests, prepare estimates or invoices, improve website performance, maintain records related to service, protect the website and business operations, and comply with applicable legal or business obligations.
Cookies and Similar Technologies
This website may use cookies, pixels, tags, scripts, or similar technologies to support website functionality, improve user experience, remember preferences, measure general website performance, and help keep the website secure. You can adjust cookie settings through your browser, but disabling certain cookies may affect how parts of the website function.
Service Providers
We may work with service providers or business tools that help with website hosting, appointment scheduling, customer communications, payment processing, service management, security, or other operational needs. These providers should receive only the information reasonably needed to perform their role. This Policy does not identify specific third-party providers unless they are separately listed on the website or in a related service communication.
Communications
If you contact Appliance Repair Master or request service, we may use your contact information to respond to your inquiry, confirm service details, send appointment updates, provide estimates, communicate about repairs, answer customer questions, and follow up on service-related matters. Communications may occur by phone, email, text message, website form, or other contact methods you provide.
SMS and Text Messaging
If you provide a mobile phone number and applicable consent, Appliance Repair Master may send service-related text messages, such as appointment confirmations, scheduling updates, technician arrival information, repair follow-up, or responses to your inquiry. Message and data rates may apply depending on your carrier and plan. You may be able to opt out of text messages by replying STOP where that option is available, or by contacting Appliance Repair Master through the contact options on this website.
Data Security
Appliance Repair Master uses reasonable administrative, technical, and organizational measures intended to help protect information submitted through the website and service request process. However, no website, internet transmission, electronic storage method, or communication system can be guaranteed to be completely secure. Customers should avoid submitting sensitive information that is not needed for appliance repair service.
Data Retention
Appliance Repair Master may retain information for as long as reasonably needed to respond to requests, provide service, maintain business and service records, resolve disputes, comply with legal obligations, support operations, and protect business interests. This Policy does not state a fixed retention period because retention may vary depending on the type of information and the purpose for which it is kept.
Your Privacy Choices
You may contact Appliance Repair Master to request updates or corrections to information you provided, ask questions about communications, or request that we stop using certain contact methods when practical and legally appropriate. You can also adjust browser settings to limit cookies or similar technologies. Some information may need to be retained for legitimate business, legal, service, or recordkeeping reasons.
Third-Party Links
The website may contain links to third-party websites, review platforms, maps, forms, payment tools, social pages, or other external services. Appliance Repair Master does not control those third-party websites or their privacy practices. If you visit a third-party site, its own privacy policy and terms may apply.
Children’s Privacy
This website and Appliance Repair Master services are intended for adults, homeowners, property managers, business owners, and authorized service requestors. The website is not intended for children, and Appliance Repair Master does not knowingly request personal information from children through this website.
Changes to This Privacy Policy
Appliance Repair Master may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date. Continued use of the website or continued communication with Appliance Repair Master after updates are posted means the revised Policy applies going forward.
Contact Us
If you have questions about this Privacy Policy or how information submitted through this website may be used, please contact Appliance Repair Master using the contact options, phone number, or online form provided on this website.
Note: This Privacy Policy does not list specific analytics platforms, advertising platforms, privacy certifications, data sale practices, fixed retention periods, or company mailing details unless those details are separately confirmed by Appliance Repair Master.