Please read these Terms carefully before using the Appliance Repair Master website or requesting appliance repair service. These Terms are intended to be clear and practical for customers while preserving important service and website-use expectations.
Acceptance of Terms
By using this website, requesting service, scheduling an appointment, approving an estimate, or communicating with Appliance Repair Master about appliance repair services, you agree to these Terms of Service. If you do not agree with these Terms, please do not use the website or request service through Appliance Repair Master.
Services
Appliance Repair Master provides residential and commercial appliance repair services in Metro Atlanta, Georgia. Services may include diagnostics, maintenance, repairs, replacement of appliance parts, and related service recommendations for appliances such as refrigerators, freezers, washers, dryers, dishwashers, ovens, stoves, ranges, ice makers, and commercial equipment. The exact scope of service depends on the appliance, the reported symptoms, technician diagnosis, parts availability, and customer authorization.
Scheduling and Service Appointments
Service appointments may be requested through the website, by phone, or through other contact methods provided by Appliance Repair Master. Appointment windows, technician availability, arrival timing, and service scheduling are subject to change based on route conditions, prior appointments, weather, traffic, parts availability, and other operational factors. Appliance Repair Master may contact you to confirm details before a technician visit.
Estimates and Repair Authorization
A technician may need to inspect and diagnose the appliance before recommending repair options. Any estimate or repair recommendation is based on the information available at the time of diagnosis. Repairs should not begin until the customer, property owner, manager, or authorized representative approves the recommended work. If additional issues are discovered during service, the technician may explain the new findings before continuing.
Payments
Payment terms, accepted payment methods, and any applicable charges should be communicated before or at the time service is provided. Appliance Repair Master does not publish specific prices, diagnostic fees, cancellation fees, or refund policies in these Terms. Any such details, when applicable, should be reviewed in the appointment confirmation, service authorization, invoice, receipt, or other written communication provided to the customer.
Parts and Repairs
Replacement parts may be original manufacturer parts, manufacturer-approved parts, or compatible parts selected for the appliance model and repair need. Parts availability can affect scheduling and completion timing. Some appliance problems may require additional testing after parts are installed. Appliance Repair Master is not responsible for manufacturer delays, discontinued parts, unavailable components, or conditions discovered after initial diagnosis.
Warranties
Any warranty that applies to labor, parts, or a completed repair should be stated in the invoice, service authorization, receipt, or other written service documentation. Unless separately stated in writing, these Terms do not create a specific warranty period. Warranties, when applicable, may not cover unrelated failures, new symptoms, misuse, improper installation by others, pre-existing conditions, customer-supplied parts, lack of maintenance, water damage, electrical issues, pest damage, or appliance conditions outside the completed repair.
Customer Responsibilities
Customers are responsible for providing accurate contact information, appliance details, brand and model information when available, a clear description of the issue, and safe access to the appliance. Customers should remove personal items, food, laundry, dishes, or stored objects from the service area when appropriate. Customers are also responsible for informing the technician about known safety concerns, prior repairs, water leaks, electrical issues, gas smells, or unusual appliance behavior.
Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact Appliance Repair Master as soon as reasonably possible. Appointment availability is not guaranteed for a preferred day or time. Appliance Repair Master may reschedule appointments when necessary due to technician availability, emergency service calls, parts delays, weather, traffic, or other operational needs. Any specific cancellation policy or fee, if applicable, should be disclosed separately for review.
Access to the Property
A responsible adult or authorized representative should be present or should provide approved access to the property and appliance. The service area should be safe, reasonably clean, and accessible. Appliance Repair Master may decline or pause service if the technician cannot safely access the appliance, if utilities are unavailable, if the work area is unsafe, or if authorization from the property owner or manager is unclear.
Limitation of Liability
To the maximum extent permitted by Georgia law, Appliance Repair Master is not liable for indirect, incidental, special, punitive, or consequential damages, including loss of food, loss of use, business interruption, lost revenue, water damage, property damage unrelated to the authorized repair, or damage caused by pre-existing appliance, plumbing, electrical, ventilation, cabinetry, flooring, installation, or maintenance conditions. Nothing in these Terms limits liability where limitation is not permitted by law.
Communications
By contacting Appliance Repair Master or submitting a service request, you agree that Appliance Repair Master may contact you about scheduling, appointment confirmation, service updates, estimates, invoices, customer support, and related service matters. Communications may occur by phone, text message, email, website form, or other contact methods you provide. Message and data rates may apply depending on your carrier and plan.
Website Use
You may use this website for lawful purposes, including learning about services, requesting service, reviewing service information, and contacting Appliance Repair Master. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false information, use automated scraping tools, or upload malicious code. Website content may be updated, changed, or removed without notice.
Intellectual Property
The website design, text, graphics, logos, images, layouts, service descriptions, and other content are owned by or licensed to Appliance Repair Master unless otherwise stated. You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without written permission from Appliance Repair Master.
Third-Party Links
This website may include links to third-party websites, platforms, maps, review sites, forms, payment tools, or other external services. Appliance Repair Master does not control those third-party services and is not responsible for their content, privacy practices, security, availability, or terms. Use of third-party services is at your own discretion.
Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any dispute related to these Terms, the website, or services provided by Appliance Repair Master should be handled in accordance with applicable Georgia law.
Changes to These Terms
Appliance Repair Master may update these Terms from time to time. Updates become effective when posted on this page unless a different effective date is stated. Continued use of the website or continued request for service after changes are posted means you accept the updated Terms.
Contact Information
To contact Appliance Repair Master about these Terms or a service request, please use the contact options or online form provided on this website. Business mailing address, dedicated legal email, and other policy-specific contact details should be added here if Appliance Repair Master chooses to publish them.
Note: This page does not list specific prices, warranty periods, diagnostic fees, cancellation fees, refund policies, or company mailing details. Any business-specific policy details should be reviewed in the applicable service communication, invoice, or written authorization.